Support
We understand the importance of providing web support for each business. ONTRIX is not a company that builds a site then disappears into the ethers. We pride ourselves on our website support service and our ability to plan your business needs, develop a custom solution, market your business and provide constant customer support long after the website has been launched.
As of June 2013, a new strain of malware has been infecting websites on a large scale. This malware has a script input generator, which means it re-inserts itself into a site's code over and over. The Ontrix Support team has come up with a script to combat it, and as we implement the script and change FTP passwords, we are beating back the new malware. For more information on the malware, please click the links below.
http://blog.sucuri.net/2013/04/apache-binary-backdoors-on-cpanel-based-serve rs.htmlhttp://www.welivesecurity.com/2013/05/07/linuxcdorked-malware-lighttpd-and-n ginx-web-servers-also-affected/
Our knowledgeable and enthusiastic support team is available to help you Monday through Friday from 9AM to 5PM. Please email any support matters to support@ontrix.com
Feel free to browse the website to learn more about common support issues and resolutions.
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